The Dragon Hotel

The breakfast was excellent- a wide choice of cereals/fruit,etc and piping hot cooked breakfast buffet. There were even pancakes with maple syrup and toffee yogurt. The room was spacious and well appointed - though the furnishings were a little tired. It was great to have flexible air conditioning. The room was well cleaned every day and towels changed as required. The location of the Dragon Hotel is second to none - minutes from the Quadrant Shopping Centre, Bus Station and only slightly further to the Train Station- a flat walk for wheeling cases. Best of all, Swansea Bay is only a 15 minute walk via Swansea Marina, teamin with boats.

Friendly helpful staff. Clean rooms and good air-conditioning. The hotel is generally clean and positioned centrally for the town

Our disabled access room was spacious and comfortable with good space in the bathroom. Check in was very simple. And the ladies were very friendly.

Yes this hotel is badly in need of some love. The rooms need a refurb and some colour, and new carpet is a must, but the central location is a big plus. The breakfast is good but what puts this place in the 5 star range are the staff. Just had five days there over Christmas and even though they were working through Christmas the staff were smiling and helpful. I have to call out one name, Alexandra who worked on reception, her local knowledge and willingness to go the extra mile, all with a smile, were worth the world. Thank you to all at the Dragon for a lovely time. See you next year.

Foe the price I really wasn't expecting much but I was blown away with the staff professionalism and the room was huge, airy, clean and comfortable. No problem with holding a meeting online, the wifi remained strong with no buffering or breaking up (unfortunately!). My only frustration (same as so many other hotels) was the air con didn't seem to work. It provided warm air when demanded but didn't help to cool the room later. But, to be honest, I didn't even realise there was a/c so was a bonus really!